Everything you want to know about GSE-Assistant — answered quickly and clearly.
We specialize in the entire Stellantis Group: Peugeot, Citroën, DS Automobiles, Opel, Fiat, Jeep, Alfa Romeo, and Lancia. Thanks to our many years of experience with the Stellantis warranty system, we achieve an approval rate of over 98%.
Our packages start from €99/month (GSE-Basic). The standard package (€249/mo) makes the most sense for most dealerships. The ROI is usually positive after the very first warranty claim - just one more approved claim per month exceeds the costs.
Our average processing time is 3 hours. Urgent cases are prioritized. Normal applications received by 2:00 PM are submitted to the manufacturer on the same working day.
Yes, absolutely. We also take over already submitted applications that have been rejected or are stuck. Often, rejected applications can still be successfully renegotiated with the right argumentation and documentation.
In case of a rejection, we analyze the reason and, if possible, initiate an appeal. Our experience with the specific requirements of Stellantis allows us to successfully challenge most rejections.
Our packages can be canceled monthly. No annual contract, no risk. You can cancel at any time without giving reasons.
The app is aimed at dealerships and their customers. Dealerships can manage the entire warranty process digitally. End customers can transparently track the status of their repairs and sign documents digitally.
The app is designed as a Progressive Web App (PWA) and runs on all modern smartphones (iOS & Android), tablets, and the desktop browser - without downloading from the App Store.
The initial setup typically takes 1-2 working days. We configure everything for you: brands, employees, notification rules. You do not have to install or configure anything yourself.
Yes. In the Standard and Premium packages, multiple locations can be managed centrally via a dashboard. Each location has its own views, but the management sees all key figures in one overview.
All data is stored on German servers (All-Inkl, Germany). We process exclusively in the EU and are GDPR-compliant. Customer data is transmitted and stored encrypted.
No. Your data is used exclusively to process your warranty claims. We do not pass on any data to third parties and do not use it for our own purposes.
Write to us - we will answer within 2 hours.
